Feature 5.0.5.0 | Monitoring, Alerting, and Tracking

The system should monitor for failed teleports and automatically retry, send alerts to system administrators in case of errors, and enter a ticket in the support system.


Title: Monitoring, Alerting, and Ticketing

Description: The system should monitor for failed teleports and automatically retry, send alerts to system administrators in case of errors, and enter a ticket in the support system.

Hypothesis: This will allow our teams to quickly respond to issues with teleportation and improve system integrity since users will be trusting us with their lives.

MMF: System detects a failed transport and automatically retries every 30 seconds until it is successful, pages on-call support team members of problems, and enters an issue in the ticketing system.

AC:
1) Can the system recover from a teleport that failed?
2) Can the system not trigger this workflow for successful teleports?
3) Are support teams notified in the case of errors, including all the necessary information to diagnose the problem and troubleshoot?


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Sunday, 15 December 2019
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